Return & Refund Policy

Return & Refund Policy

Not the right fit? You've got 10 days.

We want you to be fully satisfied with your purchase. If something isn't right, here's exactly how our 10-day return and refund process works.

Last updated: July 15, 2026
10 Days

10-Day Return Window

You can request a return or exchange within 10 days of receiving your order. Requests made after this window cannot be accepted.

  • The 10-day period starts from the date your order is delivered, not the order date.
  • To be eligible, please contact us before sending anything back — we'll confirm the return first.

Eligible for Return

  • Item is unused and in its original condition.
  • Original packaging, tags, and accessories are intact.
  • You received the wrong item or variant.
  • Item arrived damaged or defective.

Not Eligible for Return

  • Item has been installed, used, or fitted on the vehicle.
  • Damage caused by misuse or improper installation.
  • Requests made after the 10-day window.
  • Items marked as final sale or clearance.

How to Request a Return

1

Contact usMessage us on WhatsApp or email with your order number and reason for return.

2

Get confirmationOur team reviews your request and confirms if it's eligible within 10 days.

3

Send it backPack the item securely and hand it to the courier we arrange or advise.

4

Refund or exchangeOnce inspected, we process your refund or send the replacement.

Refunds

Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund.

  • Approved refunds are processed within 5–7 business days.
  • Cash on Delivery orders are refunded via bank transfer or JazzCash/Easypaisa.
  • Online payments are refunded to the original payment method.

Exchanges

Prefer a different size, model, or variant instead of a refund? Let us know when you request your return — we'll arrange an exchange once the original item is received.

Damaged or Wrong Item Received

If your order arrives damaged, defective, or incorrect, please contact us within 10 days along with a photo or video of the item. We'll arrange a free replacement or full refund — no return shipping cost to you in this case.

Return Shipping Cost

  • If the return is due to our error (damaged, defective, or wrong item), we cover the courier cost.
  • If you're returning an item by personal choice (change of mind), the return courier charge is paid by the customer.

Need to start a return?

Message us your order number — we usually reply within a few hours.

Phone / WhatsApp +92 336 1991612